Find answers to common questions about using Advocate. If you can't find what you're looking for, feel free to contact our support team.
Advocate is a software platform designed to help nonprofits connect people in need to those who can help by leveraging the power of direct sponsorship.
Advocate offers several subscription plans starting from $49/month. Visit our pricing page to see all available plans and features.
You can create an organization account by clicking 'Start Your Organization' on our homepage or visiting /auth/create-organization-account directly.
If your subscription expires, you'll have a 30-day grace period during which your programs remain visible to recipients and donors. After the grace period, programs will be hidden until your subscription is restored.
The number of programs you can create depends on your subscription plan. Our Essential plan allows a limited number of programs, while higher tiers offer more or unlimited programs.
No, donors and recipients cannot see your subscription status. Programs simply become unavailable if your subscription lapses, maintaining your organization's privacy.
You can invite program administrators from your organization dashboard. Go to 'Manage Administrators' and send invitation emails to your team members.
We accept all major credit cards through Stripe. You can also set up automatic billing to ensure uninterrupted service.
Yes, you can upgrade or downgrade your subscription plan at any time from your organization settings page under the billing section.
You can contact our support team through the help center, email us directly, or check our comprehensive documentation for self-service options.
Still have questions? Contact our support team for personalized assistance.